ÃÛÌÒÓ°Ïñ

Friday 18 October 2024
ÃÛÌÒÓ°Ïñ Foundation Trust

FOI_7998

Internal Reference Number: FOI_7998

Date Request Received: 14/06/2024 00:00:00

Date Request Replied To: 24/06/2024 00:00:00

This response was sent via: By Email

Request Summary: Interpreters

Request Category: Media

 
Question Number 1:
Under the Freedom of Information Act, I would like to request the following information: Please provide a breakdown of the above for the years 2020, 2021, 2022, 2023 and Jan - May 2024.

1) BSL/SSE

a) How many requests have been made to the Trust for BSL/SSE to English interpreters?

b) How many of these requests were confirmed/fulfilled?

c) How many were fulfilled by staff and how many by agency staff?

d) What were the main reasons for an interpreter being unavailable to attend any unfulfilled requests?
 
Answer To Question 1:
a)
No data received for 2020/21 due to covid so no bookings were made
2022 - 37
2023 - 44
2024 - 39

b)
2022 - 28
2023 - 39
2024 - 33

c) All agency staff

d) Not available on time/date

 
Question Number 2:
Deaf Blind

a) How many requests have been made to the Trust for deaf blind interpreters?

b) How many of these requests were confirmed/fulfilled?

c) How many were fulfilled by staff and how many by agency staff?

d) What were the main reasons for an interpreter being unavailable to attend any unfulfilled requests?
 
Answer To Question 2:
The Trust does not offer a service for deaf blind patients.
The Trust only uses one agency for patients in need of BSL.
 
Question Number 3:
Does the Trust employ any BSL/SSE/deaf blind interpreters within the Trust, on a full time staff basis?
 
Answer To Question 3:
No
 
Question Number 4:
Does the Trust have a contract with a video relay service?
 
Answer To Question 4:
Deaf action
 
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Our staff at ÃÛÌÒÓ°Ïñ District Hospital have long been well regarded for the quality of care and treatment they provide for our patients and for their innovation, commitment and professionalism. This has been recognised in a wide range of achievements and it is reflected in our award of ÃÛÌÒÓ°Ïñ Foundation Trust status. This is afforded to hospitals that provide the highest standards of care.

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